The CRM does not send reset emails. Ask your company Owner (or District Manager) for a one-time reset code. They create it on your Login & Access page and give it to you in person or by phone. A code works once and expires after 60 minutes.
Another Owner or a District Manager of your company can create a reset code for you. If you are the only Owner, use the server password-reset script described in the operator guide.
People who connected their own personal account to more than one company manage their own password; an employer cannot reset it.